ED Triage Comprehensive Course Foreword

Triage is one of the most dangerous and vulnerable areas of the emergency department (ED) yet is often the most overlooked.  Triage can occur anywhere at any time.  The fast-paced environment, along with lack of triage education, limited patient information, overcrowded waiting rooms, and lengthy wait times can increase the risk for patient deterioration or a potential sentinel event.  Quickly and strategically identifying and acting on conditions requiring life-saving intervention is a must.  This demanding role necessitates specific triage training and annual refresher courses that focus on a systematic approach to efficiently prioritize the high volumes of incoming patients.

Founding Triage First in 1996, Rebecca McNair was a pioneer of her time seeing the challenges that were facing patients and staff internationally.  She innovatively created content that would enhance critical thinking and decision-making, influence patient throughput, and improve safety and satisfaction.  To this day, Rebecca, along with her team, bring a plethora of real-life emergency nursing and triage education experience to present groundbreaking content.

This dynamic online curriculum builds upon itself, taking the learner through the triage process and invaluable information in the form of pearls and pitfalls.  Triage First presents a systematic triage assessment process that helps any triage nurse navigate the patient presentation.  As the learner engages with the material, an understanding of the triage acuity scale and best practice processes unravel.  Pediatric and geriatric specifics, along with an in-depth look at red flag patient presentations, worst case scenarios, and prioritization tips, prepare the learner for the triage role.  Potential for deterioration is not always initially apparent at the time of triage.  Therefore, considering worst case scenarios helps the triage nurse uncover the covert clues that may lead to key medical findings.

This curriculum provides an opportunity to watch videos, participate in interactive exercises, and test your clinical readiness knowledge.  Each person can navigate the material at an individualized pace providing an opportunity to absorb each pearl of wisdom.  We highly recommend this course for any new or seasoned healthcare provider who partakes in triage; this may include nurses, nurse practitioners, paramedics, physicians, physician assistants, the list goes on.

Anna Sivo Montejano, DNP, RN, PHN, CEN & Lynn Sayre Visser, MSN, RN, PHN, CEN, CPEN

Authors of Fast Facts for the Triage Nurse: An Orientation and Care Guide and Rapid Access Guide for Triage and Emergency Nurses: Chief Complaints with High Risk Presentations