Why Select Triage First? 

  • Definitively addresses and improves every Patients’ Perspectives of Care Survey question in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
  • Recommended by the NQF as a high-quality source for point-of-entry processes and triage assessment and education
  • Improves nurse-to-patient communication, empathy, and clinical observation and interaction
  • Culture change through connecting caregiver’s hearts and minds with evidence-based best practice
  • Teaches patient satisfaction and customer service as a core tenet and a way of life; is not a cliché or transitory “program”